Refunds

We do not accept refunds for any products unless the item you receive is damaged or defective.
If you would like more information, please feel free to contact us by email or phone.

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Damages and Issues

If you receive a product that is damaged or defective after delivery, you may request a refund.

To process your request, you must provide:

• Clear photos or video of the damaged product

• Your order number

Once we review and approve your claim, the refund process will begin.

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Refund Processing Time

• Refunds are processed within 7 to 10 business days.

• Your payment will be refunded through the same payment method you used during checkout (e.g., mobile payment, bank, or card), depending on the rules of the payment provider.

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Contact Information

📧 Email: lofzbd@gmail.com

📞 Mobile: +8801608776169